Sign in to the Merrows portal with an email address or phone number, answer the verification step when MFA is on for your account, and sign out again.
Action: Go to https://portal.merrows.ai/login. The Email tab is selected by default.
What you should see: The login card shows a Language selector, Email and Phone tabs, an Email field, and a Password field with a show-password toggle. Below the fields are a “Sign up here” link, a “Forgot your password?” link, and a Log In button.
Action: Click the Phone tab to sign in with a phone number instead of an email address.
What you should see: A Phone Number field replaces the Email field. It expects the full number with the country code, for example +12345678901. The password field and the rest of the card stay the same.
Action: Open the Language selector at the top of the card to read the portal in another language.
What you should see: The list offers every language the portal supports. Picking one changes the sign-in pages right away and is remembered for the account after you sign in. Press Escape to close the list without changing anything.
Action: Back on the Email tab, type your email address and password. Use the eye icon to check the password as you type.
What you should see: Both fields show your input, with the password masked. The Log In button is ready to click.
Action: Click Log In. If MFA is on for your account, the card asks for a verification code.
What you should see: The card switches to a “Verify it is you” step with a Verification code field, a Verify code button and a “Back to Login” link. Open your authenticator app and read the current six-digit code for Merrows. An account without MFA skips this step and lands on the dashboard straight away.
Action: Type the code and click Verify code.
What you should see: You land on the dashboard of your active business. The sidebar lists your sections, with your name, a dark mode switch and a Log Out button at the bottom. A wrong or expired code shows an error and you can try again; five failed attempts lock the account for thirty minutes.
Action: Click Log Out at the bottom of the sidebar to sign out.
What you should see: You are taken to the public landing page, whose header shows Log In again. Your session ends immediately, on the portal and on the marketing site, which share one sign-in. Opening a portal page such as the dashboard now asks you to sign in first.
